Five minutes. Then call us if you can’t.

We’d rather you try once, in English, than sit on hold. Short how-tos first. A person when the how-to isn’t enough.

Reset a Microsoft 365 password
Without locking the whole office. Client how-to · ~4 min.

How to open a ticket
What to include. Portal vs email vs phone.

Pay an invoice
pay.novalera.com in under a minute.

What Managed IT includes
And what it doesn’t. No AYCE.

Cameras vs a ticket
When it’s a project. When it’s care.

How the hybrid bill works
Site + seats + servers + network. In English.

Why office texts need 10DLC
Brand, campaign, then numbers.